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Natalie Tappenden

Job Title:

Client Care & Compliance Manager

Profile

I have a Diploma in Business Studies and also obtained my Certificate in Personal Injury Lawyers.

I worked at Bae Systems for many years as a PA and then joined ASB Law working as a Paralegal within the Personal Injury Department for 11 years. I joined Whitehead Monckton in August 2013 to provide support to the Kent Compensation Team. In March 2017, I became the Compliance and Client Care Officer for the firm. My responsibilities include ensuring the company complies with its outside regulatory requirements and internal policies. I assess and manage regulatory risks, presenting pragmatic solutions that benefit our clients and the business.

When out of the office:

I have a passion for reading, mainly crime. I love cooking and travelling and am a member of the National Trust, where I enjoy spending a lot of my spare time. I also love sport, particularly golf and attend many tournaments and am a life long Liverpool fan.

Congratulations on a positive outcome, and as always your efficiency is appreciated.

May I take this opportunity to thank you and the team members who participated for the very positive and transparent engagement in the audit process.

May I take this opportunity to thank you for ensuring the smooth running of the process.

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